1.
What's the difference between Registering a Domain Name vs
Transferring a Domain Name?
If you are registering
a new domain name, then you
can register the domain name with us at the following rates:
1 year registration: $30 (only
$30/year)
2 year
registration: $45 (only
$22.50/year)
3 year
registration: $60 (only
$20/year)
Additional Years: $15 (as
low as $16.50/year!)
If you
already own
a domain name
and are currently with a different registrar (like Network
Solutions or Register.com, etc) and would like to take advantage
of our low prices and great services, then you will first need to
transfer your domain to us, then you will be able renew your
domain name at our regular everyday low rates.
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2. I have a few months left before my domain name
expires, is it too early to Transfer my Domain Name to your
servers?
It's never too early
to transfer your domain names over to us... (that is after the
mandatory 60 day waiting period is over for newly registered
domain names). In order to take advantage of our lower
prices and extra services, it is best to NOT allow your domain
name to expire and to transfer it BEFORE it is due to expire.
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3. If I transfer my domain name registration to
virtual-domain-names.com, will I lose any time credit?
No, you will not lose
any time credit for transferring a domain name over to our
servers. In fact, by transferring your domain to us, you
will be renewing your domain with us for 1 year thereby ADDING
time credit to your previous expiration date. For example,
if you domain name expired February 14, 2001, then you new expiry
date after transferring the domain would be February 14, 2002.
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4. I just registered my domain name and attempted
to log into the Update Registration Interface and received an
error message "Invalid Username/Password Given:
Authentication Error"... what does this mean?
You will not be able to update your
domain name registration until the Transfer process is completed.
The transfer process is completed after both you and the previous
registrar OK the transfer. The transfer process can take
anywhere from 5-10 business days to complete. In short,
until we become your new registrar, we don't have access to your
domain name registration yet - but once the transfer is complete,
we have access and thereby can give you access to directly modify
your domain name registration.
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5. I have just purchased a domain name from
someone who registered with the domain name using you as the
registrar. How do I assume ownership of my new domain
name?
Our Update Domain Interface, has
functionality to make transferring domain name ownership very
easy...
a) Once you've made the financial arrangements, have original
domain name owner transfer the domain to a new profile. They will
create the new profile with a username and password of his
choosing.
b) Have the previous domain name owner provide you with the
username & password.
c) If you have an existing profile with us, transfer the
domain to it. If not, change the password of the profile.
d) You MUST change the Admin contact info, including email
address, to yourself. You SHOULD change the Org & Billing
contact as well. The Admin contact is the most important, & is
considered the domain owner.
e) The domain is now yours, and under your control.
You'll find the transfer ownership page under Profile/Change
Ownership by going to the Update Interface (or by clicking here).
You can use this function to transfer the domain to a new account,
or to an existing virtual-domain-names.com profile. If you're
going to an existing virtual-domain-names.com profile, make sure
to check "Move to an existing profile"
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6. What typical
problems would complicate a Domain Name Transfer?
A domain transfer can have problems,
if the following events occur:
- The domain name you are
transferred has been with the current registrar for less than
60 days. You can calculate this from the domain's whois
record.
- If there is an outstanding
balance due on the domain name that you are trying to
transfer. If your domain is with Network Solutions, you can
check payment status at payments.networksolutions.com.
- The confirmation request email
to the Admin Contract is not replied to before the tracking
number expires. Transfer requests are assigned Tracking
Numbers and each tracking number expires in approximately 7
days. If the tracking number expires, we may need to
reprocess your domain transfer request.
- The Acknowledgement request from
the current registrar was not properly filled out. Note
that most domain name transactions are automated and handled
by computers, so if any information is not filled out
correctly, the transfer request may be rejected.
- You're not currently the
Administrative Contact. If the confirmation email to transfer
your domain does not go to your email account, this will cause
a problem. You should first either modify your domain record
with the current registrar so that you are listed as the
domain administrator, or make arrangements with the person who
is for confirming the transfer.
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7. I'm am actively using my domain name, will
there be any interruption of service during the Domain Name
Transfer?
There should be no interruption of
service during the domain name transfer because all technical dns
information will be the same, the only information that we will
directly change will be to name ourselves as Technical Contact
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8. How long does it
take to transfer a domain?
Transfers can take up to 5-10 business
days after you started the transfer process and assuming that all
information is in order. Usually, your transfer will be
complete 1-2 days following confirmation. It's a good idea to
check your domain whois record before starting a transfer to
ensure everything is in order.
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9. Can I transfer my domain
for more than 1 year?
Unfortunately, under current
regulations, you cannot transfer a domain in for more than 1 year.
When you transfer a domain, you are renewing it for 1 year.
Once we become your new registrar, then you can renew your domain
name for up to a total of 10 years at our everyday discount domain
name registration prices.
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10. Can I renew my domain name with
virtual-domain-names.com without switching / transferring my
current registrar?
No, you can only renew domain names
with the registrar that your domain name was last registered with.
If you would like to take advantage
of our low prices, great service and features, you will first need
to Transfer your domain with a 1 year renewal, then you can renew
additional years whenever you like.
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