1. I forgot
my username / password to log into Update Domain Interface...
Contact us via email and we will send you your username/password
via email to the Administrative Contact Email Address that is
listed.
top
2. How do I
update info in my domain name registration?
Click on the UPDATE button (or click here) - sign in with
your domain name and chosen username/password.
top
3. What do I do
when I change hosting companies?
You can update the information yourself:
Click on the UPDATE button (or click here) - Select "Manage
Name Servers" and update the Primary / Secondary Host Name -
choose "Change Name Server" button
Have the hosting company update the dns information for you:
You can create a sub-user account for the hosting company and
instruct them how to log in to the Update Interface.
The benefit of creating sub-user accounts is that you can allow
other parties into your domain name registration and assign them
permissions as to what they are allowed to change/update in your
domain name registration.
TIP: We give you complete control
over your whole domain name registration; therefore, please be
careful when updating information. If you make a mistake, it
may be difficult to correct, so if you have any questions or need
further assistance, please contact us.
top
4. What type of
information can I update in my domain name registration using the
Update Interface?
Domain owners, in general, have full control over their OpenSRS
registered domain names. This means that the domain owner has the
power to:
a) Change admin/technical and billing contacts for the domain.
b) Change ownership of the domain.
c) Change the nameservers that are authoritative for the domain.
d) Create sub-users and enable them to change some/all of the
options in a, b and c above.
e) Change the password that enables a, b, c, and d above.
If you have any questions as to how to change the information
above, please feel free to contact us.
top
5.
I just registered my domain name and I attempted to log into the
Update Registration Interface and received an error message
"Invalid Username/Password Given: Authentication
Error"... what does this mean?
You will not be able to update your
domain name registration until the Transfer process is completed.
The transfer process is completed after both you and the previous
registrar OK the transfer. The transfer process can take
anywhere from 5-10 business days to complete. In short,
until we become your new registrar, we don't have access to your
domain name registration yet - but once the transfer is complete,
we have access and thereby can give you access to directly modify
your domain name registration.
top
6. I have just
purchased a domain name from someone who registered with the
domain name using you as the registrar. How do I assume
ownership of my new domain name?
Our Update Domain Interface, has functionality to make
transferring domain name ownership very easy.
a) Once you've made the financial arrangements, have original
domain name owner transfer the domain to a new profile. They will
create the new profile with a username and password of his
choosing.
b) Have the previous domain name owner provide you with the
username & password.
c) If you have an existing profile with us, transfer the
domain to it. If not, change the password of the profile.
d) You MUST change the Admin contact info, including email
address, to yourself. You SHOULD change the Org & Billing
contact as well. The Admin contact is the most important, & is
considered the domain owner.
e) The domain is now yours, and under your control.
You'll find the transfer ownership page under Profile/Change
Ownership by going to the Update Interface (or by clicking here).
You can use this function to transfer the domain to a new account,
or to an existing virtual-domain-names.com profile. If you're
going to an existing virtual-domain-names.com profile, make sure
to check "Move to an existing profile"
top
7) Does it cost
anything to update my domain name record?
No, you can update/modify your domain name registration record
anytime you want, as much as you want with no additional fees.
top
8) How often may
i update my domain name record?
You can update/modify your domain name registration record anytime
you want, as much as you want with no additional fees.
top
9) When can I
update my domain name record?
You can update/modify your domain name registration record anytime
your domain name registration or transfer is completed.
top
10) When I make
changes to my domain name record, do i need your assistance or
will the changes update themselves?
No, you will not need us to intercede with any modifications that
you make to your domain name registration and the changes that you
make will update themselves. But, if you have any questions
or concerns, please feel free to contact us.
top
11) How long
does it take for my modified domain name record information to
update and take effect?
The modifications that you make to your domain name registration
are completed in real-time, but it may take 24-48 hours for your
modified information to proprogate throughout the internet.
top
12. When
I registered my domain name, i wasn't given the opportunity to
choose my own name servers, can i change this information?
Click on the UPDATE button
(or click here) - Select "Manage Name Servers" and
update the Primary / Secondary Host Name - choose "Change
Name Server" button
top
|
